Attendance at all conference sessions is on a first-come, first served basis. Doors open to all sessions 15 minutes before the advertised start time.
To minimise disruption, late entry to sessions cannot be guaranteed. Delegates are not permitted to leave sessions before the end of questions unless strictly necessary.
The main Conference Pass sessions in the Auditorium, Theatre 2, Theatre 3 and Theatre 4 may only be attended by conference delegates holding a Conference Pass blue badge and speakers holding a red badge. The following workshops in Room 5 are also only available to Conference Pass holders: Thur 16.45, Fri 16.45 and Sat 14.00.
Training essentials theatre sessions, Demonstration theatre sessions and the Innovation Zone may be attended by any badge-holder, including Exhibition Pass visitors.
Conference registration fees include attendance at the Presidential Meeting, access to all Conference Pass sessions, refreshments on the day(s) you have paid for and a delegate bag. Fees exclude overnight accommodation and meals. Entry to the exhibition, Training essentials theatre sessions, Demonstration theatre sessions, access to the Innovation Zone and Exhibition hall drinks reception are free.
On acceptance of your booking, a confirmation email and receipt will be sent to you. Joining instructions will be EMAILED to all confi rmed attendees from four weeks prior to the event, with the exception of those who have not paid. All badges, any social tickets and a delegate bag will be available on site.
Payment for the conference MUST be received in advance. Any delegates with payments outstanding upon their arrival at the conference will be asked to supply their personal credit card details as a guarantee of payment. The card details will only be debited if payment has not been received by Friday 3 May 2013.
In the event of cancellation received in writing no later than Thursday 28 March 2013, the fee will be returned less 25% to cover administrative expenses. After that date, no refunds will be possible. Substitutions may be made at any time.
Please note that for promotional purposes, there will be a professional photographer present throughout the event, at the conference, the exhibition and at the social events.